Frequently Asked Questions

TopSMM.in (also available at Masterofsmmpanel.in) is an SMM panel where you can buy followers, likes, views, subscribers, comments and more for Instagram, YouTube, Facebook, Telegram, TikTok, X (Twitter), Spotify and 25+ other platforms.

We have been running this panel since 2019 and offer 1,000+ automated services at reseller prices.

1. Sign up for a free account.
2. Add funds using UPI, Paytm, crypto or any other method on the Add Funds page.
3. Open New Order, choose a Category and a Service (you can also search by name or ID, even with voice typing).
4. Paste your public link or username, enter the quantity and click Submit.

Always read the service description first — it shows start time, speed, quality and whether refill is available.

No, never. We only need the public link or username of your profile, post, reel or video. If anyone asks for your password in the name of TopSMM, do not share it.

Yes. Your account must be Public before you order, and your follower, subscriber, like, comment and view counts must not be hidden.

If the account or post is made private, hidden or deleted during the order, it is marked Completed and no refund is given.

Most services start within a few minutes. The exact start time and daily speed are written in each service’s description (for example: Start 0–10 minutes, Speed 1K–2K/day).

When a server is busy, start time and speed can be slower than usual — your order is still in the queue and will be delivered.

Drip Feed delivers your order in small parts over time instead of all at once, so growth looks natural.

Example: 1,000 likes with 10 runs and a 30-minute interval = 100 likes delivered every 30 minutes, 10 times.

• Pending — your order is received and waiting to start.
• In progress / Processing — delivery is running.
• Completed — the full quantity has been sent.
• Partial — part of the order was delivered and the rest was refunded to your wallet.
• Canceled — the order could not be delivered and the full amount was refunded to your wallet.

Partial means only part of your order could be delivered. The undelivered amount is automatically refunded to your TopSMM wallet. Example: you ordered 1,000 and received 500 — 50% of the charge comes back to your balance.

No. Wait until the first order is Completed before placing another order on the same link. Two running orders on one link make the start count wrong, and you may lose refill or refund eligibility.

Also, do not order the same link on TopSMM and another panel at the same time — such orders get no refund.

Some services can be cancelled before delivery starts. Fast-working services usually cannot be cancelled because they start almost instantly.

If the Cancel button is missing or not working, the order is probably already in progress or completed. Message us on Telegram with your Order ID and we will check it.

Open the Orders page. You can filter by status (Pending, In progress, Completed, Partial, Canceled), search by Order ID or link, and see the start count, remains and charge for every order.

• Impressions = total number of times your post was seen.
• Reach = number of unique accounts that saw your post.

Open YouTube Studio → Analytics. Views, watch time and shares can take 2–5 days to fully update in analytics, even when delivery is complete.

Send your Order ID to us on Telegram. Refills are not handled through tickets, and the Refill button may not work for every service.

• Refill applies to the Order ID, not the link.
• Refills are usually processed within 24–72 hours (longer during Instagram updates).
• Do not place a new order on the same link until the refill is done — a new order resets the start count.

We use this formula:

Start Count + Order Quantity = End Count

Example: start count 1,000 + 1,000 ordered = 2,000. If the count drops below 2,000 (but stays above 1,000), you are eligible for a refill. Drops of less than 10% may not be counted.

• The service is marked No Refill.
• You changed the profile username or made the account private.
• The link no longer works or the post was deleted.
• The profile is flagged for review or has no posts.
• You used several panels or providers on the same profile.
• You tapped Instagram’s “remove spam / fake followers” notification.

Big accounts naturally lose old followers. For 100K–1M+ accounts, refill is only given when your order is at least 30% of the existing followers — e.g. 30K for a 100K account, 150K for 500K, 300K for 1M.

• Partial → the undelivered part is refunded to your wallet.
• Canceled → the full amount is refunded to your wallet.
• Wrong or non-working links are cancelled and refunded automatically.
• No Refill services get no refund or refill once delivered.

If an order shows Completed but something is wrong, report it within 24 hours.

The Drop Checker on TopSMM helps you see whether a completed order has dropped, so you know quickly if it may be eligible for a refill. If it shows a drop, send the Order ID to us on Telegram.

On the Add Funds page you can pay with BharatPe (all UPI apps), Paytm, Binance, Cryptomus, Heleket, PayPal and Manual payment. Some crypto methods give a 2% bonus; PayPal has a small fee. The minimum amount is shown on each method.

Most payments are verified and added automatically within a few minutes. If it does not show, don’t worry — your money is safe. Message us on Telegram with your username, amount and transaction ID / screenshot.

No. Added funds cannot be refunded to a bank account. They stay in your TopSMM wallet and can be used for any service at any time. Every deduction is visible on the Transactions and Payments pages.

Bonuses and fees are shown under each payment method on the Add Funds page (for example, 2% bonus on some crypto methods). Please check there before paying, as offers can change.

• Grow gradually instead of ordering huge amounts at once.
• Use Drip Feed where possible.
• Choose good-quality services and keep posting organic content.
• Keep engagement realistic (likes and views in line with followers).

No. We only use your username, email and order history to run your account, process orders and give support. We do not sell or share your details, and payments are handled by the payment method you choose.

Fraud, fund manipulation, fake proof, username-switching tricks to claim refills, or abuse and threats towards our support team lead to suspension.

TopSMM.in is a multi-vendor reseller platform. We deliver services from different providers with a small margin. Provider details are never shared, for security reasons.

Do not order for pornography, politics, extremism or any content meant to stir public opinion. Such orders can be cancelled without refund.

Yes! Connect your own panel or website with our API and automate orders, status checks and balance. Many resellers and agencies run their panels on TopSMM services.

Share your referral link from the Affiliates page. When friends sign up and add funds, you earn commission (currently 2%). Earnings can be paid out once you reach the minimum payout shown on that page.

Yes. Download the Android app or add TopSMM to your iPhone home screen from the Application page. It uses the same account as the website.

Our support has moved to Telegram for faster replies: @masterofsmmpanel_in. Always include your Order ID and a short description of the problem.

You can also see all contact options on the Contact page.

• Your Order ID (keep all IDs for the same account together).
• The link you ordered on.
• For Live Views: screenshots showing time, username and count.

Fake proof leads to immediate suspension.