This Privacy Policy explains how TopSMM (“we”, “us”, “our”), operating the website topsmm.in (also available at Masterofsmmpanel.in), collects, uses and protects your information when you use our website and services. By using TopSMM.in you agree to this policy.
Information We Collect
- Account information: name, username, email address and (optionally) WhatsApp/phone number that you provide when you sign up.
- Google Sign-In information: if you choose “Sign in with Google”, we receive your name, email address and profile picture from your Google Account. We do not receive or store your Google password.
- Order information: the public links, usernames, quantities and services you order, along with order status and history.
- Payment information: deposit amount, payment method, transaction ID and status. Card, UPI and bank details are handled by the payment provider — we do not store them.
- Technical information: IP address, browser/device type and login times, used for security and fraud prevention.
How We Use Your Information
- To create and manage your account and let you log in (including via Google Sign-In).
- To process your orders, payments, refills and refunds.
- To provide customer support and send important account or order notifications.
- To keep our website secure and prevent fraud, abuse or chargebacks.
- To improve our services, speed and user experience.
Social Media Accounts
We never ask for the password of your Instagram, YouTube, Facebook, Telegram or any other social media account. To deliver a service we only need the public link or username of your profile, post, reel or video.
If anyone asks for your social media password in our name, do not share it and report it to us.
Google User Data
Data received through Google Sign-In (name, email address, profile picture) is used only to create your account and sign you in. We do not sell, rent or share this data with third parties, and we do not use it for advertising.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Sharing of Information
We do not sell your personal information. We share information only:
- With service providers needed to run our services, such as payment gateways and hosting providers.
- With service partners only to the extent needed to deliver your order (for example, the public link you submitted — never your personal details).
- When required by law, court order or to protect our rights and users.
Data Security
We use reasonable technical and organizational measures, including encrypted (HTTPS) connections and restricted access, to protect your information. However, no method of transmission over the internet is 100% secure, so please keep your own login details private and use a strong password.
Data Retention & Deletion
We keep your information for as long as your account is active or as needed to provide our services, resolve disputes and meet legal or accounting requirements.
You can request deletion of your account and personal data at any time by emailing [email protected] from your registered email address. Some transaction records may be kept where the law requires it.
Your Rights
- Access — ask what personal data we hold about you.
- Correction — update your name, email or phone in account settings or by contacting us.
- Deletion — ask us to delete your account and data.
- Withdraw consent — stop using Google Sign-In or unsubscribe from messages at any time.
Cookies
We use cookies to keep you logged in, remember your preferences (such as currency and language) and keep the website secure. You can disable cookies in your browser, but some features may not work properly.
Third-Party Links
Our website may link to third-party sites such as payment gateways, Telegram, WhatsApp or YouTube. Their privacy practices are governed by their own policies, and we are not responsible for their content.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or want your data deleted, contact us at [email protected], on Telegram (@masterofsmmpanel_in), or through the Contact page.